1. DDP-Delivered Duty Paid

Eggree boasts whole service of solving all the problems during the transaction. Once you have ordered our products, we provide a door to door full service from the factory to your designated warehouse or the clients’ home. You can receive items you need as easy as ordering in the restaurant and never need to worry about import declaration, commodity inspection, import-export tax, etc.
We provide five ways of DDP Program: ODM、OEM、Store、E-commerce、Retail
Visit the Online inventory easily. Real-time Inventory updates. Simple steps of asking the price and ordering items. Quoted price of warehouse and container.
We also provide Dropship service to all the customers.

2. About the orders

You can order furniture from us in 2 different ways:
Online shopping: 
You can buy furniture on our website www.eggree.com, from our online store: simply click on the "Add to Cart" button under each item.
By email
You can also order goods by email: info@eggree.com. Tell us what you would like to order (incl. color and quantity) and specify the billing and delivery address and your telephone number. Our customer service team will then explain what happens next.

Note:
ODM/OEM customers can contact us and send your intended items or list of products (PDF/CSV) through email: (info@eggree.com), phone call(****) or website(www.eggree.com). We’ll discuss with you the details of prices, MOQ, method of payment and estimated delivery time.


3. When will you receive the goods?

Retail, Drop shipping, Wholesale
In stock: 3-7 days through pallet transport
Business time: Monday to Friday

ODM、OEM
45 days from manufacturing to arrival time. (The purchasing quantity should be more than 100pcs.) Please check with us the specific delivery time.

4. After-sale service/ Warranty

All EGGREE products carry a one-year warranty except for artificial damage or natural attrition such as but not limited to: cuts, scratches, damage caused by impact or accidents, discoloration, shrinkage, fabric pilling, misshapen filling materials and stains. Valid from the date of delivery or pick-up. Products that have been stored, assembled or installed incorrectly, used inappropriately, abused, misused, altered, or cleaned using the wrong cleaning methods and/or cleaning products, are not covered by this guarantee. This guarantee does not apply if the product has been placed outdoors or in a harsh environment. This guarantee does not cover consequential or incidental damage. The original receipt is required for all claims and is non-transferrable.
The warranty applies to manufacturing defects resulting from residential use only. Our products are not under warranty for commercial or industrial use.
Please contact with EGGREE as soon as possible if there is a problem of the product (info@eggree.com).

5. Payment

Bank Transfer, Credit Card (VISA/MASTER), PayPal, Payoneer, Western Union, T/T…


6. How to start our business?

Register as a wholesaler, you can receive the services of DDP or Drop Shipping.
EGGREE Offers Large Discounts for Wholesalers &Dropship
EGGREE offers furniture solutions for establishments, interior design projects, and anyone else that needs to order a large volume of furniture. You can easily qualify for a volume discount by emailing us at info@eggree.com answering the following questions:
1. When are you looking forward to finish the delivery?
2. Where does your order need to ship to?
3. What type of delivery level is required?
4. What products (product name/SKU & Color IDs) are you interested in? (Include quantities and sizes of each product)


7. How to receive our latest product list?

Subscribe through emailing: You can register your email address on the bottom of our website(www.eggree.com) and after confirming your e-mail address, we will send you the latest and most popular products.